Understanding customers and their issues is critical to success. This solution enables you to:

• Quickly set up the Boomi HTTP Client Connector for Zendesk
• Create and import tickets from Zendesk
• Upload attachments and link them to Zendesk tickets

Overview:

You rely on Zendesk for your flexible, scalable solution for customer support. Use Boomi to connect Zendesk with other essential business systems such as NetSuite, Salesforce, Slack, and more. 

Use this solution to create a 360-degree view of the customers by linking customer support data in Zendesk to sales, financial, and contact data in other applications. Increase productivity by eliminating time-consuming and error-prone manual data entry. Improve data quality and customer experience at the same time.

The Boomi HTTP Client connector makes it easy to sync Zendesk’s customer support ticket data with other applications. You’ll also be able to automatically upload and link attachments to tickets in Zendesk.

Leverage what you’ve learned with this solution to automate and streamline Zendesk support processes. Sync your customer support data across your digital ecosystem. Accelerate response times and improve customer experiences simultaneously.

The recipe qualifies for Boomi’s Recipe Program.

Qualifying customers get access to Boomi’s Recipe Program* with the purchase of a Boomi subscription. As part of the Recipe Program you have direct access to a Boomi specialist to get you up and running with Boomi at no additional cost. Learn more

*Offer applies only to new customers and requires purchase of a qualifying Boomi subscription.