Discover - Customer 360 + Lifetime Value Analytics Agent
Customer 360 + Lifetime Value Analytics Agent takes queried data from all relevant Salesforce fields that influence the calculation of Lifetime Value, and utilizes this data to calculate the lifetime value for an Account in Salesforce. Additionally, the Agent is capable of predicting future behavior based on Lifetime value and will create detailed insights as to the value that the said company provides to the business. Lastly, the Agent recognizes at Risk accounts and provides actionable next steps and ways to help mitigate churn risk.